Shipping Policy

Welcome to Zorper!

We are committed to delivering your orders quickly and safely across the UAE. Please read our shipping policy below for complete details.

Order Processing

• All orders are processed within 24–48 hours after confirmation.

• Orders placed on weekends or public holidays may require additional processing time.

• Once your order is confirmed, you will receive an order confirmation message.

Delivery Time

We currently deliver across all Emirates in the UAE.

Estimated delivery times:

• Dubai, Sharjah & Ajman: 1–3 business days

• Abu Dhabi & Northern Emirates: 2–5 business days

Please note that delivery times are estimates and may occasionally vary due to weather conditions, public holidays, or courier delays.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) for your convenience.

• Please ensure the provided contact number is correct and reachable.

• Our team may contact you to confirm your order before dispatch.

• Orders that cannot be confirmed may be cancelled.

Shipping Charges

• Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

• From time to time, we may offer free shipping promotions on selected products or orders.

Order Tracking

Once your order has been shipped, our team may provide tracking details (where available) so you can monitor your delivery status.

Incorrect Address Information

Please ensure your shipping address and contact details are accurate. Zorper is not responsible for delays caused by incorrect or incomplete information provided by customers.

Delivery Delays

While we strive to deliver every order on time, unexpected courier or logistical delays may occur. We appreciate your patience and understanding in such situations.

Contact Us

If you have any questions regarding shipping or delivery, please contact our customer support team. We are always happy to help.

Thank you for shopping with Zorper!